Network Center Communications Satisfaction Survey

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Ticket Number

Company Name *

Your Name

NCC Technician(s) Name (if known)

Please rate your experience with Initiating a service request from the time you called or emailed our Customer Support Representative.
Exceeded ExpectationsSatisfiedSlightly DisappointedVery Disappointed

Please rate the response time from intitation of your service request until the technician arrivied on site.
Exceeded ExpectationsSatisfiedSlightly DisappointedVery Disappointed

Please rate the assigned technician(s) in the following areas

Overall appearance and professionalism
Exceeded ExpectationsSatisfiedSlightly DisappointedVery Disappointed

Technical abilities and understanding of the issue
Exceeded Expectations Satisfied Slightly Disappointed Very Disappointed

Communication Skills
Exceeded Expectations Satisfied Slightly Disappointed Very Disappointed

Quality of work performed
Exceeded ExpectationsSatisfiedSlightly DisappointedVery Disappointed

Technician followup with a detailed description of work performed prior to departure
Exceeded Expectations Satisfied Slightly Disappointed Very Disappointed

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